Proactive Consulting
Our commitment to working as partners with our customers shapes our approach to the professional services we provide. Our consulting services are focused primarily on helping transition our customers' catalogs into the Acalog™ academic catalog management system™ (ACMS™).
As we describe in our Solutions section, moving to an ACMS™ involves transitioning your catalog content in to a database, and then learning to author content with the Web in mind (while retaining the ability to export a well-formatted document for print purposes). For some, moving to a Web-based software system is quite a leap from years of experience solely relying on word processing software. We completely understand.
We realize our first task is to transfer knowledge through product orientation and training. There will be a time when our consultants will want to examine the structure of your catalogs, and work with you on a transition strategy. But we want to make certain that before we have those conversations, you fully understand how an ACMS™ is different from a word processing system. Discovering that you can make a course edit in one place and update the entire catalog instantly is usually quite a revelation!
We've been very pleased with the professionalism, sensitivity and responsiveness of Digital Architecture's staff. They've always been quick to answer our numerous questions and always patient with our decision process. They never pressured us and were always straightforward in our interaction.
— Blair Benjamin,
Philadelphia Biblical University
That's why every transition project starts with a hands-on introduction to the software. We want to ensure that our customers are as well-informed about Acalog™ as are our consultants. Customers have an opportunity to make decisions about approach and transition strategy from a position of knowledge. We want our customers to know they are in control of the strategy while we focus on the results.
In some cases, a catalog transition and training is very straight forward. The catalog to be transitioned into the system is well organized, and may lend itself well to a Web presentation. In such cases the transition process is accomplished in weeks.
In other cases, especially with very large institutions with many colleges and professional schools, the move to Acalog™ and ACMS™ is seen as an opportunity to take a step back and correct years of catalog "drift", during which the revision process has become so fractured that the catalog is filled with errors, orphaned courses, and inconsistent information architecture.
In such cases, our consultants have worked with a customer for extensive engagements to do a comprehensive catalog overhaul, to audit all content for errors, and to then transition the content into the ACMS™ with accurate content, better organization, and a templated approach that can then easily be maintained using Acalog™'s structured editorial workflows and templates.
We invite you to learn more about our unique consulting approach, and discover how the intuitive workflows and robust administrative features in Acalog™ can help your organization simplify the academic catalog management process. Schedule a live demonstration today!
